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  Click here to go to the first staff post in this thread.   Thread: Payment problem

  1. #1
    ApHex's Avatar
     

    New Member
    Oct 2010

    Payment problem

    I buy the license yesterday, today I've been playing all day and suddenly I can not enter online, I get a message that says:

    unfortunately Miguel Vinatea, your payment has failed.


    i try to reactivate but don't work... waht can i do? anyone with same problem?



    regards

  2. #2
    ctz99's Avatar

     PC Specification 

    Newer Member
    Jan 2012
    Quote Originally Posted by ApHex View Post
    i try to reactivate but don't work... waht can i do? anyone with same problem?
    Yes, see:

    http://isiforums.net/f/showthread.ph...ll=1#post28337

  3.   Click here to go to the next staff post in this thread.   #3
    Jeremy Miller's Avatar ISI Staff

     rFactor 2 Validated PC Specification @jeremymmiller 

    working on it

  4.   Click here to go to the next staff post in this thread.   #4
    Jeremy Miller's Avatar ISI Staff

     rFactor 2 Validated PC Specification @jeremymmiller 

    ok try now

  5. #5
    Danielgd87's Avatar
     

    New Member
    Jan 2012
    I have the same problem , Unfortunately, Daniel Gómez Díaz, your payment has failed , i pay and recived and email with confirmation... please staff help me , my Order Number: RF11823543 and my email is danielgd87@gmail.com

  6. #6
    RafBR's Avatar

     PC Specification 

    Registered
    Jan 2012
    Location
    Brasil
    Quote Originally Posted by ApHex View Post
    I buy the license yesterday, today I've been playing all day and suddenly I can not enter online, I get a message that says:

    unfortunately Miguel Vinatea, your payment has failed.


    i try to reactivate but don't work... waht can i do? anyone with same problem?



    regards
    Same here for me...
    my email:
    rafael_design@hotmail.com

  7. #7
    Nepka's Avatar
     

    Newer Member
    Jan 2012
    Location
    France
    Payment pending since yesterday !!! i dont't know if the payment is accepted or not , no message , no news here ... just incredible

  8. #8
    cm_punk's Avatar
     

    Newer Member
    Jan 2012
    Location
    France
    Same here for me...
    my email:
    ajdw_8@msn.com
    Number code : RF11400025

  9. #9
    Night's Avatar
     

    New Member
    Jan 2012
    I have the same problem, please help us I tried 3 times to pay and i get an 24 hours restriction, could somebody help me?
    dmnightsong@gmail.com
    RF11923708
    RF11936747

  10. #10
    Adrian Lazarescu's Avatar

     PC Specification 

    Newer Member
    Jan 2012
    Location
    Timisoara, Romania
    Same here laza_aditza@yahoo.com RF11694742
    RF11809270

  11. #11
    cm_punk's Avatar
     

    Newer Member
    Jan 2012
    Location
    France
    Quote Originally Posted by cm_punk View Post
    Same here for me...
    my email:
    ajdw_8@msn.com
    Number code : RF11400025
    J'ai tenter de réactiver quelque fois, et maintenant, on me dit :

    Maximum number of activations exceeded.
    Please contact renewals@rFactor.net

  12.   Click here to go to the next staff post in this thread.   #12
    Jeremy Miller's Avatar ISI Staff

     rFactor 2 Validated PC Specification @jeremymmiller 

    Everyone try to reactive and log in again. We have a fix up for this issue. Thanks

  13. #13
    ctz99's Avatar

     PC Specification 

    Newer Member
    Jan 2012
    Quote Originally Posted by Jeremy Miller View Post
    ok try now
    This is fixed for me now. Thanks!

  14.   Click here to go to the next staff post in this thread.   #14
    Jeremy Miller's Avatar ISI Staff

     rFactor 2 Validated PC Specification @jeremymmiller 

    Quote Originally Posted by cm_punk View Post
    J'ai tenter de réactiver quelque fois, et maintenant, on me dit :

    Maximum number of activations exceeded.
    Please contact renewals@rFactor.net
    back to 5

  15. #15
    Nepka's Avatar
     

    Newer Member
    Jan 2012
    Location
    France
    i pay whith my crédit card , payment failed , but give me transaction number ... i haven't got message ..
    And "payment is pending ....." so i don't know if my payment is accepted or not !! What am i doing ?

  16. #16
    Nepka's Avatar
     

    Newer Member
    Jan 2012
    Location
    France
    so ..... lol

  17. #17
    raisen1964's Avatar

     PC Specification 

    Newer Member
    Nov 2011
    Location
    UK
    same here. If I restart the launcher I don't even get the pending message any more..... On the other hand attempting to go through the payment process again simply states that my email address is already in use...... Can we have some feedback on this please?

  18. #18
    Night's Avatar
     

    New Member
    Jan 2012
    Quote Originally Posted by Jeremy Miller View Post
    Everyone try to reactive and log in again. We have a fix up for this issue. Thanks
    When I trying to reactive I get "License not found" message...

    There is the following message on Simulate tab: "Payment for license is pending. Once payment has cleared, a license will be downloaded."

    Can u help me?

    Thanks

  19. #19
    Adrian Lazarescu's Avatar

     PC Specification 

    Newer Member
    Jan 2012
    Location
    Timisoara, Romania
    Still the same here

  20.   Click here to go to the next staff post in this thread.   #20
    Jeremy Miller's Avatar ISI Staff

     rFactor 2 Validated PC Specification @jeremymmiller 

    Quote Originally Posted by Night View Post
    I have the same problem, please help us I tried 3 times to pay and i get an 24 hours restriction, could somebody help me?
    dmnightsong@gmail.com
    RF11923708
    RF11936747
    You have one failed and one pending. That means we have not seen any payment complete

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